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旅行条件書

Terms & Conditions
Any deposit/payment received by Toruko Ryoko towards a confirmed travel package or service constitutes full knowledge and acceptance of all terms and conditions. Each person making reservations for or participating in tours / services as described in this website understands and agrees to all terms, conditions and limitations set forth herein.

VISAS AND DOCUMENTATION: Each traveller must have a valid passport with at least 6 months minimum remaining on validity. The traveller is responsible for obtaining information about entry requirements and visas for enter to the countries to which they are traveling.

PERSONAL TRAVEL INSURANCE: TORUKO RYOKO provides no insurance for passengers due to loss on the trip herein. Passengers are advised to obtain their own travel insurance for health while traveling and/or baggage loss. Insurance is also recommended to provide coverage if refunds pursuant to the final payment and cancellation clause below are unavailable due to the terms of that clause.

TIP & TAXES: Tips to guides, drivers, hotel staff etc are not included in package costs and are at your own discretion. Additional taxes, security charges or any other fees collected by governments, airports, airlines and other entities are not included unless specifically listed as included features.

NOT INCLUDED IN RATES: The following is a list of some major items not included in the rates: room service charges, items not on portions of menus reserved for TORUKORYOKO passengers, laundry, beverages, alcoholic and otherwise, items of a personal nature, airport departure taxes and any other items not specifically listing in the package rate includes section.

PAYMENT SCHEDULE: A 50% booking deposit is required on confirmation to keep all services as reserved and confirmed. The final 50% balance towards the reserved package/services is due Fifteen (15) days in advance of arrival, regardless of when reservations are made. Credit cards are accepted, VISA & MASTERCARD.

CANCELLATION: Reservations may only be cancelled by written notice sent by email or certified mail to TORUKORYOKO. If such written notice is received before arrival date / travel start date, TORUKORYOKO will accept such cancellation and refund the land portion costs it recovers from those entities paid on behalf of the travellers only to the extent/amount that such moneys are refunded by those entities to TORUKORYOKO. Cancellations will incur a set 50 EUR administrative fee.
A) General Cancellation Policy for Land Services AS BELLOW:

INDIVIDUAL BOOKING Cancellation Policy,
* DOMESTIC FLIGHTS/ FERRIES ARE NON-REFUNDABLE
30 days prior to departure: Cancellations only will incur a set 50 EUR administrative fee
29 days to 15 days prior to departure: 50% of total cost. 
14 days to 10 day prior to departure: 60% of total cost.
10 days to 05 day prior to departure: 75% of total cost
*There are no refunds if a cancellation is made less than 04 days prior to your date of arrival.

GROUP BOOKING Cancellation Policy ( Minimum 06 People or More ) 
* DOMESTIC FLIGHTS/ FERRIES ARE NON-REFUNDABLE
*45 days prior to departure: Cancellations only will incur a set 50 EUR administrative fee 
* 44 days to 30 days prior to departure: 50% of total cost. 
* 29 days to 15 day prior to departure: 75% of total cost.
* There are no refunds if a cancellation is made less than 14 days prior to your date of arrival.

B) General Cancellation Policy for Greece Turkey Cruises: 60-31 days prior to departure: 25% cancellation fees 30-16 days prior to departure: 50% cancellation fees 15 days prior departure or no-show: 100% cancellation fees.

RESPONSIBILITIES AND LIABILITY: The responsibility of TORUKORYOKO and / or its agents is limited. TORUKORYOKO and its agents act only as agents for passenger in regards to travel whether by air, railroad, motor coach or any other conveyance and assumes no defect, through the acts or defaults of any company or person engaged in conveying members or in carrying out the arrangements of the tour, or as a direct or indirect result of acts of God, dangers incident in the sea, or air, fire, breakdown in machinery or equipment, acts of governments or other authorities, de jure or de facto wars, whether declared or not, hostilities, civil disturbances, strikes, riots, theft, pilferage, epidemics, quarantines, medical or customs regulations or from any other causes.

TORUKORYOKO can accept no responsibilities for loss or additional expenses to travellers due to delay or changes in schedule. Tour services included but not limited to guide services, hotel accommodations, meals and other services are furnished by third parties who are independent & do not act for or on behalf of TORUKORYOKO and with whom TORUKORYOKO has no relationship as joint venture or otherwise. Therefore TORUKORYOKO shall not be liable or responsible in any way whatsoever for inconvenience, loss, damage or injury arising out of or in connection with such tour services, whether same shall be the result of changes in hotel accommodations, food, baggage handling, tour guiding or any other matter related thereto. All such losses or expenses will have to be borne by the traveller. Each passenger waives any claim against TORUKORYOKO for any delay, inconvenience or damage, loss of property or baggage or injury to or death of persons due to the acts or omissions of said third parties. Any airline / transportation company concerned is not to be held responsible for any act, omission or event during the time passengers are not aboard their aircraft or conveyances.

TORUKORYOKO further reserves the right at any time to change any part of the itinerary, or the carrier, or the aircraft/mode of transport utilized, or hotel accommodations utilized, or any other service due to circumstances beyond our control.

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